I.O.I Labor Consulting (hereinafter referred to as “the Firm”) recognizes that protecting clients’ personal information is a vital responsibility. In order to enhance public trust in labor and social security attorneys, the Firm complies with the Act on the Protection of Personal Information and other applicable laws and regulations, properly handles personal information, and implements appropriate safety management measures.
The Firm ensures that all staff are thoroughly informed of this policy and provides continuous training to ensure proper handling of personal information. In the event that any complaint or inquiry is received regarding the handling of personal information, the Firm will respond promptly and appropriately. The Firm will also regularly review and improve its personal information protection measures.
1. Purpose of the Personal Information Protection Policy
To ensure the secure protection of personal information and to provide continuous reassurance to our clients.
2. Handling of Personal Information
The Firm establishes an internal management system for personal information protection appropriate to the nature of its operations, and handles personal data carefully and lawfully in accordance with internal regulations.
(1) Collection of Personal Information
The Firm collects personal information only to the extent necessary for labor and social insurance procedures and related consulting services, including submissions to public authorities such as Labor Standards Inspection Offices, Hello Work Offices, and Pension Offices. Information is collected through lawful and fair means with a clear explanation of the purpose of use.
Providing personal information is voluntary; however, failure to provide necessary information may result in the Firm being unable to provide part or all of its services.
(2) Use of Personal Information
Personal information is used only for the purposes entrusted by the client and for related professional services, and will not be used for any other purpose without the client’s consent.
(3) Provision to Third Parties
The Firm will not provide personal information to third parties except in the following cases:
- (i) With the prior consent of the client
- (ii) When required to protect the life, body, or property of an individual and obtaining consent is difficult
- (iii) When outsourcing part of the operations to perform entrusted tasks smoothly
- (iv) When inquiries regarding entrusted work are made by family members of the client, unless otherwise instructed by the client not to disclose such information
- (v) When inquiries regarding work entrusted by a company are made by its employees or family members, unless otherwise instructed by the client not to disclose such information
In cases under (iii), the Firm supervises subcontractors appropriately through contractual obligations and ensures equivalent or higher standards of personal data protection.
3. Security Measures
The Firm implements appropriate technical and organizational security measures, including protection against unauthorized access and computer viruses, to ensure the accuracy and safety of personal information. The Firm continuously reviews and improves its measures when necessary or upon request.
4. Compliance Program and Continuous Improvement
To implement this policy, the Firm has established a compliance program for personal information protection (including internal rules and procedures) and ensures that all staff and business partners comply. Internal audits and reviews are conducted regularly for ongoing improvement.
5. Compliance with Laws and Regulations
The Firm complies with the Labor and Social Security Attorney Act, the Act on the Protection of Personal Information, JIS Q 15001 (Requirements for a Compliance Program on the Protection of Personal Information), and other relevant laws and guidelines.
6. Duty of Confidentiality for Labor and Social Security Attorneys
(Article 21, Labor and Social Security Attorney Act)
A practicing Labor and Social Security Attorney shall not, without just cause, disclose or use any secret learned in the course of his/her duties. This obligation shall continue even after ceasing to practice.
(Article 27-2, Labor and Social Security Attorney Act)
Employees and other staff members of a Labor and Social Security Attorney or a Legal Entity shall not, without just cause, disclose or use any secret learned in the course of their duties. This obligation shall continue even after leaving employment.
7. Respect for Clients’ Rights
The Firm respects the rights of clients to request the disclosure, correction, suspension, or deletion of their personal information and will respond promptly and appropriately to such requests.
I.O.I Labor Consulting
Phone：03-5845-3677
2-5-11 Nishiaraisakaecho, Adachi-ku, Tokyo 123-0843, Japan
Last updated: November 2025